Since all of our products are made as soon as an order is placed, it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps us offer a greater product variety and reduce waste.

After production, shipping typically takes 5-10 business days.

Yes! You’ll receive a tracking number by email as soon as your order ships.

All sales are final, except for items that arrive defective, damaged, or incorrect. In these cases, we offer a 30-day replacement policy, giving you 30 days from the date of delivery to request a replacement.

Please inspect your order upon arrival and contact us promptly if you receive a defective, damaged, or incorrect item. We will review the issue and work to resolve it as quickly as possible.

For complete eligibility requirements and replacement instructions, please review our full Replacement Policy.

If you received a defective, damaged, or misprinted item, contact our support team at contact@arc-apparel.com within 30 days of delivery. Please include:

• Your order number
• Photos clearly showing the defect or damage

This helps us resolve your issue quickly and accurately.

Because our products are made to order, we do not accept returns for sizing issues, change of mind, or other non-quality concerns.

To be eligible for a replacement, the item must be unworn, unused, and in the same condition you received it.

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

Tumble dry low, or hang-dry for longest life.

Cool iron inside-out if necessary. Do not iron decoration.

Do not dry clean.

Definitely. Whether you're a company looking to organize employee appreciation gifts or just in need of a large merch order, we'd love to help. To learn more about pricing and to get the process started, just reach out to us at contact@arc-apparel.com.